TOT-SmartCall Center with 1490 followed by Service/Product Names
Call center service by calling 1490 followed by Service/Product Names. Customers directly contact to operators for information. With expertise operators and only 3 baht phone cost across Thailand (via TOT phone network), your company is now able to provide information also gift sets, vouchers and so on. This provides you another useful tool for your marketing plan. Not only it helps your target markets receive understandable enquiries, it also is a channel for retrieving customer perceptions and complaints.
TOT provides both short and long term call center. In case launching new products or marketing campaign, a 1-2 months contract is also available. In the caller point of view, they pay only the calling cost, 3 baht across Thailand (for TOT phone network), 1 baht from public phone call. Charge is different based on Phone service providers.
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